Tag Archives: automated emails

Case Study: Improving Customer Satisfaction for Lumens Light + Living

by on September 14, 2009 in Case Studies, Customization, NetSuite, SuiteScript

Challenges Lumens Light + Living, a company dedicated to offering the very best of design-oriented lighting, fans and home accessories, needed a way to get accurate, consistent feedback from customers on their level of satisfaction with Lumens. Whether the customer walked into the store to make a purchase, shopped via the web, placed a phone [...]

Read full story • Comments { 0 }