Published Sep 3, 2024

Empowering business technologists: The future of integration

Celigo
Celigo
3 key takeaways
  • To do more with less, you need to integrate your entire tech stack.
  • In order to do so without creating IT bottlenecks, you must democratize integration.
  • Leverage an iPaaS to empower the business technologists on your teams to build integrations.

Many SaaS leaders are feeling the pinch, as hiring slows and budgets tighten in response to the current economic climate. This is especially true for IT teams. In fact, the IT job market is expected to shrink by 20,000 to 30,000 jobs by the end of 2024. 

To stay afloat and reach your business goals, you must do more with less. This means you need to automate as many processes as possible. 

By integrating your tech stack, you can pave the way for end-to-end business process automation. However, building these integrations can be a slow and time-consuming process, and your IT team can easily get stuck with an overwhelming integration backlog. 

So, what can you do? The key is empowering business technologists across your teams to build their own integrations.

Let’s explore ways to identify business technologists and how to equip them with the right tools.

Finding your business technologists

Business technologists are your most digitally adept employees. These employees are typically already leveraging technology to configure their own analytics, process automation, or solutions. 

Digital natives can be a great place to start when looking for business technologists. These younger generations are comfortable working with technology, and they use it to their advantage. As more and more digital natives enter the workforce, it’s becoming easier to find business technologists on your teams. But, don’t discount older workers. Many of these employees have had to adapt to stay relevant amidst the rise in remote work and digital transformation initiatives. 

Another great way to find the business technologists on your teams is to look for power users of key applications and early adopters of new technologies. 

Empowering business technologists with iPaaS

Now that you’ve identified potential business technologists on your team, you need to provide them with the right platform. Business technologists are looking for tools that enable DIY ingenuity, experimentation, and innovation.

This is where iPaaS (Integration Platform as a Service) comes in. Advanced iPaaS platforms are built with business technologists in mind. Their user-friendly and intuitive interface enables non-technical users to build, manage, and monitor their own integrations. 

For example, Celigo’s iPaaS offers a drag-and-drop interface and a comprehensive library of prebuilt connectors for popular cloud applications. These features help business technologists configure, customize, and manage integrations without the need for coding. 

Celigo has several AI features that further simplify integrations for business technologists. Chat-enabled editors support natural language and offer auto-documentation that allows business users to see exactly how each flow works. Plus, Celigo’s AI knowledge bot allows business users to ask questions and receive contextual support with information summaries and links to knowledge base articles. 

Celigo’s platform also has robust capabilities for IT users and ensures you have the proper controls to manage security and compliance. 

Automating your processes with Celigo

With your business technologists empowered to build integrations, you can drive automation and truly do more with less. Celigo’s iPaaS enables you to automate processes across your business, from HR to finance. You can leverage business technologists on each of your teams to help you implement these automations. With iPaaS, your teams can better drive innovation, operational efficiency, and ultimately, business growth.

Learn how you can automate your SaaS processes end-to-end with the help of your business technologists in our ebook, “Empowering SaaS businesses through integration: A playbook.”