Mastering employee transitions: The power of HR automation

Employees are the heart of your business and an incredibly valuable asset, but at times, they can also be a liability. In fact, 60% of data breaches are caused by insider threats. 

Given that human error alone is responsible for 80% of breaches, it’s critical that your employees are aware of the compliance and legal standards your business upholds. This starts with streamlined, error-free onboarding and consistent offboarding so employees don’t have access to their prior company’s applications. 

However, achieving efficiency can be difficult when onboarding and offboarding processes are filled with manual tasks–resulting in inconsistencies, errors, and even missed steps. 

To maintain consistency, compliance, and smooth employee transitions, you need to automate these processes. That’s why BDO Digital and Celigo have partnered to help you learn how to integrate your HR tech stack and automate your onboarding and offboarding tasks. Check out our on-demand webinar to learn from the experts. 

Here’s a look at what we cover:

Maintaining consistency 

Consistency is key in your onboarding and offboarding processes, and inconsistencies can present risks to company policy compliance and legal requirements. But maintaining consistency can be challenging, particularly when manual, error prone data entry across systems slows down the process and consumes your HR team’s time. With HR teams already stretched thin, it becomes impossible to give each employee a standard experience.

“In today’s war for talent, resource-strained HR teams are dealing with increasing volumes of employees being onboarded and offboarded. The volume, combined with the pace of this movement, and sometimes the lack of standardization in the process, is making it difficult for HR teams to successfully complete these processes in a timely manner,” says Jesaiah Mills, partner and people experience leader at BDO Digital. 

By integrating your HR tech stack, you can ensure every new employee has consistent training and each departing employee has a uniform exit. For example, you can connect your learning management system (LMS) with your human resource information system (HRIS) to automatically enroll new employees in the right learning paths based on role. This allows you to guarantee that each employee receives the necessary training and completes their required courses.

Reducing the IT burden

One of the most time-consuming aspects of onboarding and offboarding is provisioning and deprovisioning. These tasks are typically owned by your IT team and require manual updates to employee data across all relevant systems for each new employee or contractor. The same process then has to be repeated when employees leave your company. Often, this leads to IT backlogs that slow down timely onboarding and offboarding. Slow deprovisioning can come with big risks as 89% of former employees still have access to private business apps and data. 

“The lack of system and data integration increases the manual workload for the teams involved in onboarding and offboarding. This situation is further complicated by the fact that while the HR team typically coordinates with the employee to integrate them into the HR system, the responsibility of onboarding to other systems often falls on IT or different business units,” says Mills. “These units may not have direct communication with the new employee, leading to a range of issues such as disconnected systems, compromised data integrity, and frustration among employees and system administrators.”

To speed up this process and free up your IT team, integrate your identity management or SSO system with other key business applications and your HRIS. Once you’ve set up roles and responsibilities in your identity management/SSO system to control which licenses will be provisioned, you can automatically give employees access when a new profile is set up in your HRIS. This integration can also be used to automatically remove access when employees leave your organization.  

Learn how Classy Llama leveraged Celigo to automate user provisioning.

Creating a strong employee experience

Inconsistent and disconnected processes can be frustrating for both new and departing employees. Delays caused by manual tasks, a lack of clear communication, and an overwhelming number of activities to complete can cause these poor experiences. 

“Relying on manual processes in current conditions significantly raises the risk of errors and delays in completing onboarding and offboarding, which, overtime, negatively impacts the employee experience and the company’s brand,” says Mills. 

To quickly get new employees ramped up and smoothly transition outgoing employees, integrate your relevant HR systems with your HRIS. With these integrations, you can automatically sync data across systems to ensure up-to-date information and a streamlined process that reduces the burden on employees. 

Hear why smooth onboarding processes are key to positive employee experiences. 

Building better HR processes with Celigo’s iPaaS

To implement these automations at your business, leverage Celigo’s  iPaaS (Integration Platform as a Service). With all your integrations on a single, AI-powered platform, you can streamline the integration and automation process. 

On top of that, the low-code environment and user-friendly interface of Celigo’s advanced iPaaS empowers your HR team to build, manage, and monitor their own integrations. This further eliminates IT bottlenecks. 

With automation, HR and IT teams can both deliver better employee experiences. 

“Automating repetitive, manual tasks frees up more time for HR teams to focus on strategic work that does more to boost talent acquisition and retention and build a people-first culture for their organization,” says Mills. “Automating these tasks with the right platform can also provide a single-point of truth for all data, with movement of this data to update other systems. Finally, automation significantly enhances compliance by ensuring that access to sensitive systems is promptly revoked for employees who are no longer with the organization.”

Get an in-depth look at how you can start automating your onboarding and offboarding processes and beyond with Celigo’s iPaaS in our on-demand webinar, “Winning the war for talent: Automating HR onboarding and offboarding.” Watch now.