As we head into 2025, many CIOs are still grappling with the same challenges they faced in 2024, like the demand for digital transformation and the constraints of limited budgets and resources. To address these issues, leaders are turning to cutting-edge SaaS applications, which promise to enhance operational efficiency, streamline workflows, and accelerate innovation.

Unfortunately, this rapid adoption of SaaS apps can quickly lead to bloated tech stacks, siloed systems, and never-ending integration backlogs. To tackle these challenges effectively, you need a solution that simplifies the integration process while delivering a strong return on investment.

As you evaluate each potential integration solution, pay close attention to build and maintenance costs. Understanding these costs is crucial, as they directly affect the value you can expect from your investment. 

To illustrate the potential savings in these areas and beyond, Celigo commissioned a Forrester Total Economic Impact™ Study. Keep reading to explore key findings. 

Build savings: Reduced development timelines

Celigo’s iPaaS (Integration Platform as a Service) helps businesses reduce the cost of building integrations by simplifying and democratizing the integration process. Unlike traditional iPaaS solutions that require technical resources to build integrations, Celigo offers:

• An AI-driven, low-code platform that empowers business users to build integrations without extensive IT support. 
• Plug and play prebuilt connectors and templates with embedded business logic that automate entire business processes end-to-end.
• Robust developer tools that help technical users handle complex integrations more efficiently. 

Forrester’s TEI study found that these features helped reduce development timelines for noncomplex integrations and flow projects by up to 70% over three years for a composite organization. And, with Celigo’s platform, IT staff were able to complete complex projects 50% faster. [Assuming that complex projects require 30 days and two IT employees to be completed and noncomplex projects require four days and one IT employee, the composite organization achieved a three-year, risk-adjusted present value (PV) of $458,000].

Maintenance savings: Improved error management

Managing errors is one of the most costly and time-intensive aspects of integration maintenance. The good news is that with Celigo, your team can automate the repetitive manual processes that often lead to data errors. 

On top of that, Celigo’s features centralize error management. The platform provides a consolidated view of all integrations and flows, enabling teams to quickly identify and address potential issues. This is different from traditional iPaaS solutions that require users to build error handling in every flow. Additionally, Celigo’s platform leverages AI to automatically resolve 95% of errors, ensuring smoother operations and minimizing downtime. These features reduce the time spent on managing errors, which allows IT teams to hand off flow maintenance to less technical users. 

Forrester’s TEI study found that Celigo’s iPaaS reduced the number of data errors for a composite organization by 50% after three years. The time required to resolve errors was also reduced by 83%. [Based on the assumption that each error previously took an IT employee three hours to resolve but only 30 minutes with Celigo, the platform delivered a PV of $105,000 over three years for the composite organization].

Explore how the effort required for legacy iPaaS solutions (light colors) compares to Celigo (dark colors).

Other benefits

In addition to reducing build and maintenance costs, the TEI study found a range of cost savings and efficiency gains achieved with Celigo’s platform, including:

• An incremental profit contribution of $246,000 over three years
• Tools replacement cost savings of $329,000 over three years
• More than 100 hours of time back per year to end users affected by process automations

Maximize ROI with Celigo

The build and maintenance cost savings of Celigo’s integration platform showcase why it’s a leading solution. Through intuitive integration, comprehensive error management, and reduced reliance on IT resources, Celigo streamlines the integration and automation process. In fact, Forrester’s TEI study found that Celigo delivered a 383% ROI for a composite organization over three years.

Curious about the potential ROI your business could see with Celigo? Download Forrester’s TEI study today to dive deeper.