SaaS in sync: Leveraging integration for a competitive edge

Business growth and high demand can lead to operational issues when infrastructure can’t keep up, risking customer relationships. For many SaaS companies, the problem stems from data silos and manual processes due to different systems. Initially, a rush to adopt applications to fuel growth results in bloated tech stacks, averaging 130 applications. Now, with a focus on cost-cutting and efficiency, the importance of integrating systems to streamline operations, enhance collaboration, and optimize processes has become clear. To support growth, companies need to address common scaling challenges, assess their operational maturity, and strategize on building a scalable infrastructure through integration.