The definitive strategy for omnichannel commerce

Today’s consumers navigate multiple sales channels during their purchasing journeys, so it’s crucial for retailers to maintain a consistent presence across these platforms. Unfortunately, 85% of shoppers report unmet expectations from online retailers. In order to deliver a frictionless experience for your customers, you need streamlined, automated processes.

In this ebook, we’ll explore the importance of adopting an omnichannel approach, and the key role integration and automation play in executing on this strategy. Download the ebook for actionable strategies on how to automate processes such as inventory management, order management, accounting, shipping and fulfillment, returns management, and more.

What you’ll learn:

• The differences between multichannel and omnichannel strategies
• How to scale omnichannel commerce with integration and automation
• Four omnichannel plays that you can execute with an iPaaS