NICE CXone Integrations

All we needed was to connect two data points together, so it seemed silly to code a whole new app. When I looked at integrator.io, it was exactly what I was envisioning.

Overall, we are seeing a 10x ROI from Celigo. We decreased our aged receivables by 20 to 30 percent because we weren’t spending all day posting. And this freed us up to spend more time collecting cash.

Because with this seamless integration with Celigo, everything is always aligned, and we know that the data we’re looking at is actually correct. So rather than having to spend that time verifying what we see, we can dive deeper into the data. We essentially grow the business by using these tools.

Celigo is a Designs for Health success story. It has been perfect for our strategy for growth because it has allowed us to really serve our customers in the best way possible, as quickly as possible. We make the whole customer experience better, and when we make our customers happy, we increase our revenue. It’s a huge win for us to just be able to do this.

I’ve been fortunate enough to have done this a few times with different third-party platforms. And Celigo stands highest amongst all of them. I think they’ve done an incredible job. With our systems and platforms combined with Celigo, we’ll be ready as the hockey-stick numbers go through the roof.