Zendesk Support – Salesforce Integration Template
Integrate Zendesk and Salesforce and gain complete visibility into your customers and support escalations.
Automate ITSM Processes
Provide your support agents with all the required contextual data and empower them to resolve issues quickly. Sync accounts, contacts, and case data to enable a complete view of customer escalations.
Zendesk Support users to Salesforce contacts
This flow syncs Zendesk Support users as Salesforce contacts.
Salesforce accounts to Zendesk Support organizations.
This flow syncs Salesforce accounts as Zendesk Support organizations.
Salesforce cases to Zendesk Support tickets
This flow syncs Salesforce cases as Zendesk Support tickets.
Salesforce contacts to Zendesk Support users
This flow syncs Salesforce contacts as Zendesk Support users.
Zendesk Support organizations to Salesforce accounts
This flow syncs Zendesk Support organizations as Salesforce accounts.
Zendesk Support tickets to Salesforce cases
This flow syncs Zendesk Support ticket as Salesforce cases.
Integration features
Accelerate digital transformation across the entire organization with scale, reliability, and governance.
Prebuilt integrations
Celigo provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.
Robust development tools
A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.
AI-powered error management
AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.
Integration orchestration
Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.
User-friendly UI
Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.
JavaScript hooks
Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.
Customer success stories
See what our customers have to say
Learn how Celigo customers are driving innovation, streamlining processes by leveraging integration-driven automation.
Celigo is the spinal cord of our IT architecture. It was cool to see how easy it was to implement data transfer and transformation with it, helping us rapidly deploy new tools.
Dr. Thomas Feuring
CTO
Asambeauty
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VP of Finance and Operations
Aktiia
Celigo has played a critical role in our tech stack. It has helped us scale and become more agile and efficient across many business processes. That agility has been a game-changer for us.
Chris Huovinen
VP of Information Systems
Groove Life
Celigo is a platform that we could not live without. It’s something that we truly, truly depend on.
Daniel Barros
Director of ERP
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We’ve gone from a department of saying ‘no’ to a department of saying, ‘I know we can.’
Eric Leung
Director of Enterprise Applications
Outdoor Research
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