ServiceNow- Jira Integration Template
ServiceNow and Jira integrations give your team a holistic view of your project status and incident management issues, enabling more efficient work and quicker issue resolution.
Streamline Your Issue to Resolution Processes
Prebuilt flows sync incident data automatically from one system to another whenever an incident is created or updated, ensuring your data stays up-to-date. Your team can work more efficiently by having all the data they need to resolve cases.
Jira Cloud platform closed issues to ServiceNow closed incidents
This integration flow syncs Jira Cloud platform closed issues as ServiceNow closed incidents. Note: This flow has been configured to run once per week.
Jira Cloud platform issues to ServiceNow incidents
This integration flow syncs Jira Cloud platform issues as ServiceNow incidents. Note: This integration doesn’t support issues with status as closed.
ServiceNow incidents to Jira Cloud platform issues
This integration flow syncs ServiceNow incidents as Jira Cloud platform issues.
ServiceNow users to Jira Cloud platform users
This intergration flow syncs ServiceNow users as Jira Cloud platform users.
Integration features
Accelerate digital transformation across the entire organization with scale, reliability, and governance.
Prebuilt integrations
Celigo provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.
Robust development tools
A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.
AI-powered error management
AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.
Integration orchestration
Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.
User-friendly UI
Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.
JavaScript hooks
Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.
Customer success stories
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Celigo is the first vendor I’ve worked with in over 30 years in IT who truly delivered on their promise of flexibility and ease of use.
Julian Heritage
Head of IT
Simba Sleep
With Celigo, I can log into one dashboard to see errors, make tweaks, and retry automation flows. I get notified before anything breaks to prevent supply chain disruption or reputation issues with our clients. As we open our flagship store, connecting data across channels is a huge advantage.
Matt Quelch
Head of IT
Pangaia
Celigo is the spinal cord of our IT architecture. It was cool to see how easy it was to implement data transfer and transformation with it, helping us rapidly deploy new tools.
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CTO
Asambeauty
Celigo is the strategic tool that allows us to expand globally without growing our team in line with our sales
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VP of Finance and Operations
Aktiia
Celigo has played a critical role in our tech stack. It has helped us scale and become more agile and efficient across many business processes. That agility has been a game-changer for us.
Chris Huovinen
VP of Information Systems
Groove Life
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