Zendesk Support – NetSuite Integration Template
Optimize and simplify your customer support operations. Sync prospects, tickets, and user data to give you a complete view of customer escalations.
Automate Your Support Processes
Maintain complete visibility into customer escalations by eliminating manual processes even as the number of support cases grows. Grant your agents easy access to the contextual data they need for resolving issues quickly, ensuring your customers have a frictionless customer service experience.
NetSuite prospects to NetSuite customers
This flow syncs NetSuite prospects as NetSuite customers.
Zendesk Support users to NetSuite employees
This flow syncs Zendesk Support users as NetSuite employees.
Zendesk Support tickets to NetSuite cases
This flow syncs Zendesk Support tickets as NetSuite cases.
NetSuite prospects to Zendesk Support organizations/users
This flow syncs NetSuite prospects as Zendesk Support organizations/users.
Zendesk Support prospect organizations to NetSuite prospects
This flow syncs Zendesk Support prospect organizations as NetSuite prospects.
Integration features
Accelerate digital transformation across the entire organization with scale, reliability, and governance.
Prebuilt integrations
Celigo provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.
Robust development tools
A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.
AI-powered error management
AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.
Integration orchestration
Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.
User-friendly UI
Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.
JavaScript hooks
Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.
Customer success stories
See what our customers have to say
Learn how Celigo customers are driving innovation, streamlining processes by leveraging integration-driven automation.
Celigo is the first vendor I’ve worked with in over 30 years in IT who truly delivered on their promise of flexibility and ease of use.
Julian Heritage
Head of IT
Simba Sleep
With Celigo, I can log into one dashboard to see errors, make tweaks, and retry automation flows. I get notified before anything breaks to prevent supply chain disruption or reputation issues with our clients. As we open our flagship store, connecting data across channels is a huge advantage.
Matt Quelch
Head of IT
Pangaia
Celigo is the spinal cord of our IT architecture. It was cool to see how easy it was to implement data transfer and transformation with it, helping us rapidly deploy new tools.
Dr. Thomas Feuring
CTO
Asambeauty
Celigo is the strategic tool that allows us to expand globally without growing our team in line with our sales
Mathieu Danthony
VP of Finance and Operations
Aktiia
Celigo has played a critical role in our tech stack. It has helped us scale and become more agile and efficient across many business processes. That agility has been a game-changer for us.
Chris Huovinen
VP of Information Systems
Groove Life
Recommended by the experts
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Winter 2025
Recommended by the experts
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