IT PROCESS AUTOMATION

Reclaim the IT workday

Connect and automate your entire IT landscape from ITSM, user provisioning and de-provisioning, communication and collaboration channels, and beyond.

Customer service representatives using Celigo iPaaS to streamline operations

Automate IT processes end-to-end

Integrate IT applications into workflows to eliminate the need for constant UI-based interactions, creating a connected and automated IT ecosystem.

Enhance user experience, foster collaboration, and enable secure data transparency for informed decision-making.

Reduced costs

Increase process speed, eliminate bottlenecks and delays, and reduce errors in data.

Improved accuracy

Build a more compliant process. Eliminate human errors in data handling, validation, and updation.

Team collaboration

Promote team collaboration across the organization with streamlined collaboration and faster response times to IT requests.

Faster response times

Automate the request logging process and workflow, achieving faster response times for improved customer satisfaction.

ITSM automation

Integrate IT operations management, case management, and HR systems for rapid and effective issue resolution.

Automate ITSM tasks and workflows to enhance issue management, accelerate response times, and decrease ticket resolution durations.

  • Service desk automation
  • Data access management
  • Compliance and auditing

IT provisioning

Reduce the time it takes to onboard a new employee from four days to under an hour. Automate provisioning to help new employees hit the ground running and ensure new employees are productive on their first day.

  • Self-service account provisioning
  • Discretionary account provisioning
  • Workflow-based account provisioning

IT workstream collaboration

Develop a unified hub for collaboration and productivity. IT workstream collaboration centralizes all communications and incident management, enhancing team coordination and efficiency.

  • 24/7 service desk
  • Automated triage
  • Create tickets quickly

Built on the leading integration platform

Celigo’s next-gen integration platform combines the power and features tech users need with the intuitive accessibility business users love. Now your entire team can participate in your automation strategy.

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2024 Gartner® Magic Quadrant™